Privacy Policy
Atelier Insights Ltd
Privacy Policy
Atelier Insights Ltd is committed to respecting the privacy of all visitors to its website, as well as its clients and contacts. Please read the following privacy policy to understand how we use and protect the information you provide to us or that we obtain or hold about you, and to learn about your privacy rights and how the law protects you.
Purpose of this Privacy Policy
The purpose of this privacy policy is to inform you of how Atelier Insights Ltd collects and processes your personal data, including any data you may provide when contacting us via the site.
Please read this privacy policy alongside any other privacy or fair processing notices we may provide on specific occasions when collecting or processing your personal data. This policy is intended to supplement those notices and does not override them.
It is also important that the personal data we hold about you is accurate and up to date. Please notify us of any changes to your personal data during your engagement with us.
Managing Your Personal Information
In some areas of our website, we may ask you to provide information that enables us to deliver our services or contact you.
Atelier Insights Ltd is the data controller and is responsible for your personal data (referred to as “Atelier Insights Ltd,” “we,” “us,” or “our” in this privacy policy).
If you have any questions about this privacy policy or if you wish to exercise your legal rights, please contact us by email at info@atelierinsights.com or refer to the contact details provided in the “How to Contact Us” section below.
The data we collect
Personal data, or personal information, refers to any information about an individual that can be used to identify them. It does not include data where the identity has been removed (i.e., anonymous data).
We may collect, use, store, and transfer various types of personal data about you from a range of different sources, including:
In addition to the information we collect under our own control, we may also collect information on behalf of third parties. We require all such third parties to respect the security of your personal data and to handle it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes, and we only allow them to process it for specified purposes and in accordance with our instructions.
How we use your personal data
We will only use your personal data when permitted by law. We process your personal data for a variety of lawful purposes, including:
To protect your privacy, we do not routinely share personal data with third parties. However, we may share your personal data with:
Marketing
We may also use your personal information to contact you about other services that might interest you.
We have a legitimate interest in using your personal data for promotional purposes (see above: ‘How we use your personal data’). This means we usually do not need your consent to send you marketing information. However, when consent is required, we will ask for it clearly and separately.
You have the right to opt out and request that we do not use your personal data for marketing. You can exercise this right at any time by contacting us at info@atelierinsights.com.
Please note, even if you choose not to receive marketing information, we may still contact you about important updates such as changes to our website, security concerns, or other matters permitted by law.
Where your personal data is stored
We store all personal data securely on Microsoft SharePoint, which offers robust security features and encryption to protect your information. Personal data may also be held at our offices and those of our third-party agencies and service providers, as outlined above (see ‘How we use your personal data’).
Protection of your information
The information you provide will be treated as confidential. We employ administrative, technical, and physical safeguards that are purposefully designed to help protect against the risk of loss, misuse, or unauthorised access, alteration, or disclosure of the personal data we hold. Access to your personal information is restricted to employees, agents, contractors, and other third parties who need it for legitimate business purposes. They will only process your data following our instructions and are bound by a duty of confidentiality.
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required to maintain suitable and auditable records. Typically, we hold relevant records throughout your relationship with Atelier Insights Ltd and for up to two years after it ends, unless otherwise agreed. In certain cases, such as in response to a complaint or where we reasonably anticipate potential legal proceedings, we may retain your personal data for a longer period.
To decide how long to keep your data, we consider factors such as the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for processing it, whether those purposes can be met by other means, and relevant legal, regulatory, tax, or accounting obligations. When we determine that your personal data is no longer needed, we will securely delete or anonymise it.
Linking to external websites
We may provide links to third-party sites. However, as we do not operate or control these external sites, we are unable to take responsibility for their content or advise on their privacy practices (if any). We therefore recommend reviewing the privacy policies of any third-party sites you choose to visit. We have no control over the content of these external websites and disclaim any liability arising from your use of such links.
Use of this website is governed by English law, and by accessing it, you agree that any disputes related to its use will be subject to the jurisdiction of the courts of England and Wales.
Your legal rights
You have a range of legal rights under data protection laws:
The right to request access to your personal information (commonly known as a subject access request);
Please note that these rights may not apply in all situations, and we will inform you if that is the case. If you would like to exercise any of your rights or request further information, please contact us at info@atelierinsights.com. We will respond within the relevant statutory timeframe.
We do not charge a fee for access to your personal data unless a request is clearly unfounded, repetitive, or excessive, in which case we may refuse to comply or charge a reasonable fee.
To safeguard your privacy and security, we may ask you to provide additional information to verify your identity before fulfilling your request.
How to complain
If you have any concerns about how we handle your personal data, we encourage you to contact us at info@atelierinsights.com.
Further information about your rights, our responsibilities, and how to make a formal complaint can be found on the Information Commissioner’s Office (ICO) website: www.ico.gov.uk/make-a-complaint.
Changes to this policy
We may update this policy periodically to reflect changes in our business, internal practices, or applicable laws. Any revisions will be posted on this page along with an updated revision date. We will not use your personal information for purposes that differ from those originally specified without notifying you in advance whenever possible, and always in compliance with applicable law.
How to contact us
If you have any questions, comments, complaints, or requests regarding this Policy, or if you would like us to update the information we hold about you or your preferences, please contact us by email at info@atelierinsights.com.
Alternatively, you can write to us at the address below or reach us by telephone:
Atelier Insights Ltd
Registered Office: 35/37 Ludgate Hill, London, EC4M 7JN, UK.
Phone Number: +44 (0)7508208033
Website: www.atelierinsights.com
Date of privacy notice: 14th May 2025.
